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Frequently Asked Questions

Do I need to bring identification to enter the UN?

All visitors 18 years and older (and unaccompanied children 12 years and older) require a valid government-issued photo identification issued by a Member Stateor an Observer Stateof the United Nations to enter UN Headquarters. Photo identification must be original (no photographs nor photocopies accepted), must have English characters, and can include a passport, driver's license or national identity card. 

When are guided tours offered?

Guided tours are offered on weekdays only. Tour hours are 9:30 a.m. to 4:45 p.m. On weekends, visitors can view exhibits in the lobby and the Bookstore and Gift Shop in the Visitor Centre, except in January and February, when the UN Headquarters is not open on weekends. Please note that UN Headquarters is closed on the following holidays: 

1 January                   New Year's Day

18 February               Presidents' Day

19 April                          Good Friday

27 May                       Memorial Day

5 June                         Eid al-Fitr

4 July                          Independence Day

12 August                   Eid al-Adha

2 September                Labour Day

28 November               Thanksgiving Day

25 December               Christmas Day

Can I visit the UN without going on a tour?

Yes! The UN Visitor Centre is open seven days a week (apart from January and February when the building is closed on weekends, and certain holidays) and allows you to view UN Exhibits, visit the UN Bookshop, purchase UN Stamps, and see the art in public areas – with the help of our app. All visitors must obtain a security pass from the check-in building and pass through screening (see Arrival for details). 

How can I purchase a ticket for a guided tour?

Customers are encouraged to purchase tour tickets  in advance. A limited number of tickets may be available on-site for the next available tour on the same day. However, during our peak season (summer months and holiday times) tours sell out early in the day and it is recommended to check online (or on Facebook or Twitter) before coming to the UN, as we cannot guarantee availability of on-site tickets. Our first tour departs at 9:30 a.m. and our last tour at 4:45 p.m.  For private group tours of 21 or more persons, please book through  Group Reservations

 

How long do guided tours last?

Guided tours are 45-60 minutes long.

What is your ticket/reservation refund policy?

All sales are final. There are no refunds nor exchanges.

Can I see the General Assembly Hall and other Chambers without joining a tour?

No. The General Assembly Hall and other Chambers are not open to the public and can only be viewed as part of a guided tour (meetings permitting). 

Is there a security screening?

Yes. See Arrival.

You should arrive at least 60 minutes prior to your tour time in order to go through security screening. Walk to the Cashiers Desk at the back of the Lobby to check in for your tour. 

What if I am late?

If you arrive more than 15 minutes late at the Cashiers Desk to check in for your tour, your reservation may not be honored. If your group is delayed, please call 1-212-963-7765. 

Apart from English, in which other languages are tours available?

Tours are offered in all six UN official languages, plus others in high demand, including German, Italian, Japanese, Korean and Portuguese. Most tours are offered in English, with tours in Chinese, French, and Spanish also offered on most days. To inquire about availability for other languages or to request a specific language, please email toursunhq@un.org.​ 

In the unlikely event that the language tour requested is not available on the day, the tour will be conducted in English. 

Is photography permitted?

Yes, the use of photography (personal cameras, camera phones) is permitted, but not video recording. Also, depending on the meetings taking place, your Tour Guide might indicate that photography is not permitted in certain Chambers. 

Is there a bag check or coat room?

No. All coats and backpacks must be carried while on tour. Please note that large bags and backpacks are not permitted and that there are no luggage storage facilities available. For more information, see Arrival.

What are the options for purchasing food at the UN Visitor Centre?

The Visitors Café at the UN Visitor Centre serves a variety of international cuisine, beverages and coffees on weekdays. Vending machines are also available. 

Please note that the UN is a single-use plastic free zone. Please do not bring single-use plastic (including bottles, plastic bags and food containers) onto the premises. 

If I do not have cash, is there an ATM that I can use?

There is an ATM machine in the Visitor Centre near the  Bookshop

Are children allowed on tour?

For security reasons, children under 5 years of age are not permitted on tour. However, children of all ages are welcome in the UN public areas, including in the Visitor Centre. 

How many chaperones are needed for groups that include children?

For regular guided tours, we require at least one adult to accompany each group (maximum of 20 people per group). For Children's Tours, specifically for 5–10 year-olds, the child/children must be accompanied on tour by their parent or guardian. 

Where is the drop off location for buses?

We encourage our visitors to arrive by public transportation, as there is no on-site parking, and drop-off options are very limited. If you arrive by bus, ask your bus driver to drop you and your students onto the right side of 1st Avenue and East 46th Street in front of the UN Visitors Entrance. 

Is there a dress code?

Yes, please dress appropriately for the international diplomatic environment of the United Nations.